Instagram FAQ

GET IN TOUCH WITH YOUR QUESTIONS OR FEEDBACK

I have paid, but not sure what happens now?
You will be assigned an account manager and they will be in touch via the email you supplied during signup. If you have not receieved this email, please contact us with the email you supplied during your subscription using the form below.
How soon will I see results on my account?
Given that all accounts have their own custom targeting, we do see results will differ from each account. We commence action between 24 and 48 hrs on your account and we advise that you monitor several factors such as the number of followers  and likes your account has before you signed up and the audience that are being targeted. Your account manager will send weekly reports on how your account is improving and any tips they feel may maximise growth.
Where do I login?
Upon signup you are assigned an account manager who will be your point of contact, please contact your account manager for any questions you may have, changes to your target audience and of course growth reports.
Can I change my campaign?
Of course!! At SocialProductions we full appreciate that your business or personal goals can change. Should you need any changes to your account just contact your account manager or using the contact form below just email your instagram username along with the new targeted usernames, hashtags, locations etc that you wish to be added.
Can I keep using instagram as normal?
YES!!! In fact we encourage it. Please continue to post and like as much as you want.
Are the followers real?
Of course! We do not provide fake followers, they do nothing for engagement. We bring new followers in via our targeting actions such as hashtags, follow/ unfollow, liking posts and more.
How can I cancel my subscription?
Use the contact form below and send us your username and email address along with your request to cancel and we will end the subscription for you.
I don't know who to target, can you help?
Your account manager will contact you and discuss everything with you, they will be happy to set the targeting options if you are not sure. It all starts with a plan!

Let’s solve a problem.

Feel free to contact us anytime, we would be very happy to answer any questions you may have.

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